When you used to lose cash, it was gone forever. Losing your card is never a good feeling, but we can help. You’re a few clicks or one call away from resting EASY.
To report a lost or stolen DEBIT CARD, call:
Be sure you have the CardValet app. From this app, you can disable your DEBIT CARD with the flick of a switch. Once you do so, you have the opportunity to look for your lost card while no one else can use it.
If you need to report a lost/stolen CREDIT CARD, please call 1-800-367-7576. Our partner bank, TIB, will be able to help with stopping your existing card and getting a new one to you in the mail quickly.