A butler holding a mobile phone showing a digital key on the screen

Banking Butler® Privacy Policy

What does First Harrison Bank do with personal information from the mobile app, Banking Butler®?

First Harrison Bank wants you to understand the type of information we access, collect, use, store, and transmit through our mobile banking app, Banking Butler. The mobile application requests access to information stored on your device, such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

It is important for you to understand that:

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device’s settings.

Why Data May Be Collected

Some examples of information the Banking Butler mobile app may collect:

  • Location – Your location is used to prevent fraudulent activity and to display locations near you.
  • Contacts – Allowing access lets you add contacts to use with features that allow you to send money via your mobile app.
  • Camera – This app uses your camera to capture check images using the Remote Deposit Capture feature. The service is called Cinch Deposits within the mobile app and allows you to make deposits into your First Harrison Bank account without having to visit a branch.  
  • Location Information – If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services setting on your device.

How Data is Secured

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

Questions?

Please contact First Harrison Bank at 1-800-390-1465 regarding questions about the information included in this Banking Butler Privacy Policy or questions about this application. You can also access the bank’s full privacy policy.

 Bank Privacy Policy